If you are using Google Workspace (Gmail) accounts:

Step 1

  1. Open your Gmail account on a browser.

  2. Click settings icon on the top right (Gear icon)

  3. Click "See all settings"

  4. Click "Forwarding and POP/IMAP"

  5. Scroll down to "IMAP Access" section and click on "Enable IMAP"

  6. Click save changes

Step 2 (as of May 2024 Google has updated the process) 

Direct instructions are located https://support.google.com/accounts/answer/185833?hl=en


  1. Go to your Google Account.
  2. Select Security.
  3. Under "How you sign in to Google," select 2-Step Verification.
  4. At the bottom of the page, select App passwords.
  5. Enter a name that helps you remember where you’ll use the app password.
  6. Select Generate.
  7. To enter the app password, follow the instructions on your screen. The app password is the 16-character code that generates on your device.
  8. Select Done.


If you’ve set up 2-Step Verification but can’t find the option to add an app password, it might be because:


Step 3

When you are done and enabled 2 Factor Authentication, on Security tab, click on "2-Step Verification", scroll down and click "App Passwords."

Select "Email" for App and "Other" for device.

Give this app password a name (for example Nureply) so you can remember this later

Click "Generate" Copy the password on the screen without spaces

Step 4

Open Nureply’s "Accounts" tab and select "Gmail"

Enter your First Name, Last Name, email and password you just copied

Click "Test Connection" to see if it works

Click "Save"