DuoCircle Aquisition

FAQs and information about the transition to DuoCircle will impact NuReply customers.

What does this acquisition mean for me as a NuReply customer?
The acquisition of NuReply by DuoCircle means that you will continue to receive the same high-quality email marketing services you’ve come to rely on, now e...
Fri, 4 Oct, 2024 at 3:32 AM
Will my existing services and subscriptions continue without interruption?
Yes, your existing NuReply services and subscriptions will continue without any interruption. We are committed to ensuring a seamless transition, and all yo...
Fri, 4 Oct, 2024 at 3:33 AM
How will this acquisition affect my billing and subscriptions?
There will be no immediate changes to your billing or subscription terms. DuoCircle will honor all existing agreements and payment schedules. Any future cha...
Fri, 4 Oct, 2024 at 3:34 AM
Is NuReply still operational under DuoCircle?
Absolutely. NuReply remains fully operational and dedicated to serving its community. The acquisition by DuoCircle is a strategic move to enhance and expand...
Fri, 4 Oct, 2024 at 3:34 AM
Who do I contact for support moving forward?
Our enhanced support team at DuoCircle is here to assist you. You can reach out to us at [email protected] or visit our Support Center for assistance. Our...
Fri, 4 Oct, 2024 at 3:35 AM
How can I provide feedback or suggestions for improvements?
We value your feedback! You can provide feedback or suggestions by reaching out directly to our support team at [email protected]. Your insights help us i...
Fri, 4 Oct, 2024 at 3:36 AM
What should I do if I have concerns or issues during the transition?
If you encounter any concerns or issues during the transition, please contact our support team immediately at [email protected] We are here to help you na...
Fri, 4 Oct, 2024 at 3:37 AM
How will DuoCircle improve the community engagement compared to NuReply?
While NuReply excelled in community building, DuoCircle recognizes that we have room for improvement in this area. We are committed to enhancing our communi...
Fri, 4 Oct, 2024 at 3:39 AM
Will there be any changes to the email deliverability services I currently use?
The core email deliverability services you currently use will remain unchanged. However, with DuoCircle’s advanced capabilities, you can expect enhanced del...
Fri, 4 Oct, 2024 at 3:39 AM
Can I expect any downtime during the transition process?
We strive to make the transition as seamless as possible with minimal to no downtime. Our technical teams are working diligently to ensure that all services...
Fri, 4 Oct, 2024 at 3:40 AM